Reference

How n988 Handles Your Personal Information

When you open an account with us, we collect only what we need to run it — your contact details, payment method records such as JazzCash or Easypaisa, and session data.

Data collected only as neededJazzCash & Easypaisa payment records protectedYour access and deletion rights explainedRaast transaction data coveredContact us to request changes
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n988 How n988 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Every layer of your account data is handled with a concrete process behind it — from the moment you link a JazzCash wallet to the moment you request deletion. Here is what that looks like in practice.

Encryption in Transit and at Rest

Payment details — whether from Easypaisa, Raast, or a debit card — are encrypted before they leave your device and again when stored on our servers.

Cookie and Session Data

We use session cookies to keep you logged in securely and analytics cookies to understand how pages perform. You can manage cookie preferences through your browser settings.

Data Retention Policy

Transaction records are kept only as long as financial compliance requires. When you withdraw marketing consent, we remove those preferences from active systems promptly.

Access and Deletion Requests

You can ask for a full copy of your account data or request deletion at any time by contacting support. We verify your identity first to protect your account from unauthorised requests.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you have a question about what we hold, want to correct something on your account, or need to withdraw consent for marketing, our support team handles privacy requests directly. We aim to respond to data-related queries within the same working window they are received.

Team online

Live Chat

Start a live chat session from any page on the site. Tell the agent you have a privacy or data request and they will route it to the right team.

Email Support

Send your data request or correction notice by email. Include your registered mobile number so we can locate your account record without delay.

Account Settings

Log in, go to account settings, and update your marketing preferences or communication consent directly — no agent needed for those specific changes.

Privacy Policy — Common Questions Answered

Below are the questions we hear most often about how your data is handled on n988. If your question is not here, our support team can help directly.

We collect your name, contact details, mobile number, and the payment method identifiers you register — such as your JazzCash or Easypaisa wallet number. We also log login times and device type for security purposes.

Your wallet number is shared only with the payment processor needed to complete your transaction. It is never sold, rented, or passed to marketing partners under any circumstances.

Contact our support team via live chat or email with your registered mobile number. We verify your identity first, then send you a record of the data we hold on your account.

Yes. Submit a deletion request through support. We will close the account and remove personal data, though transaction logs may be retained as long as financial compliance rules require.

We use session cookies for secure login and analytics cookies to improve the site. You can disable non-essential cookies through your browser settings at any time without losing account access.

Raast and other payment transaction records are held for the period required by applicable financial compliance rules. Once that period ends, records are removed from active systems.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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